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Finally! An excuse to override method missing!

I load a lot of data into TroopTrack from CSV files by mapping fields in the CSV file to active record. Most of the time I am importing data from my competitors using CSV files they provide (and...

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Bootstrapping sucks. Everyone should do it.

Bootstrapping Sucks Winston Churchill famously said the following after losing power following World War 2: Democracy is the worst form of government, except for all those other forms that have been...

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The Bootstrapping Thing I Suck Most At

Benjamin Franklin said So convenient a thing it is to be a reasonable creature, since it enables one to find or make a reason for anything one has a mind to do I’m not being a reasonable creature, and...

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Interns at TroopTrack

Hiring IFL (Intern for Live) Until recently, we really struggled to provide consistent customer service. Sometimes we were awesome – customers would put in a ticket on a weekend in the wee hours and...

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Coding without Caffeine

Best Sleep EVER I woke up this morning at 6:00 am feeling totally awesome. I slept like a log last night, better than I’ve slept anytime in the last six months. Shannon tells me kids came in and out of...

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Functionally repetitive code is best served DRY. Coincidentally repetitive...

I’m starting to realize there is a difference between code that is functionally repetitive and code that is coincidentally repetitive. Here’s an example of some functionally repetitive code: class...

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This guy hated the crazy view logic all over his rails app. You won’t believe...

Sorry, I couldn’t help it. This style of headline is all over the place. It’s tacky, so this is me mocking it a little bit. Yesterday I blogged about a distinction regarding DRY and posited an example...

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Tips for making your integrated system a beautiful, majestic monolith

The longer I do this, the more I agree with @dhh If you haven’t seen it yet, you should watch @dhh’s talk from RailsConf2015. In it, @dhh introduces the notion that “monolithic” applications aren’t...

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Five things I learned about testing by becoming a developer

Testing software saved my (professional) life. A long time ago I was totally stuck professionally. I was a project manager in the IT department of a giant insurance company that had absolutely no clue...

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How we used Slack to dramatically improve customer service response times

For the last few weeks we’ve had a serious problem – we couldn’t keep up with customer support requests. Every day our lead time grew. When it hit SIX FREAKING DAYS I started to panic. Fortunately, I’m...

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